Privacy Statement

We respect your privacy and are committed to protecting your personal information. This Privacy Statement outlines how we collect, use, store, and protect your information when you visit or interact with our website.

1. Information We Collect

We may collect the following types of information when you place an order, register an account, subscribe to our emails, or contact us:

• Name, address, email, and phone number

• Order and shipping details

• Payment information (processed securely through third-party platforms)

• Browser data, IP address, and site usage behavior (for analytics and service improvement)

2. How We Use Your Information

Your information is used for the following purposes:

• To process and deliver your orders

• To send order updates or promotional emails (if opted in)

• To improve our website and customer experience

• To comply with legal and regulatory obligations

3. Data Protection

We implement appropriate technical and administrative measures to secure your personal data against unauthorized access, disclosure, misuse, or alteration. All payment transactions are encrypted and handled by trusted third-party platforms (e.g., PayPal). We do not store full payment details on our servers.

4. Third-Party Services

We may share your information with third-party providers (such as logistics and payment partners) solely for the purpose of fulfilling orders or enhancing our service. These providers are only given access to information necessary for their tasks.

5. Use of Cookies

We use cookies to analyze website traffic and enhance user experience. You may choose to enable or disable cookies through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also opt out of receiving marketing communications by contacting us.

7. Policy Updates

We may update this Privacy Statement occasionally. Updates will be posted on this page, and significant changes may be communicated via email if applicable.

For any questions regarding this policy, please contact us at:
Email: invoicing@xgspring.com
Phone: +852 47323699