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Payment Policy

09.19.2025

We aim to make your shopping experience smooth and secure. Please review our payment policy below for more details:

1. Accepted Payment Methods

We currently accept the following payment method:

  • PayPal (Fast, secure, and convenient)
    More payment options will be available soon.

Please note that your order will only be processed once payment is successfully completed. Unpaid orders will not be held or reserved.

2. Currency

All prices on our website are listed in US Dollars (USD). Depending on your location and payment provider, your total may be converted to your local currency at the current exchange rate.

3. Payment Security

Your security is our top priority. All transactions are processed through trusted third-party platforms (such as PayPal) with encryption technology. We do not store any credit card details or payment passwords on our servers.

4. Order Processing

Once your payment is confirmed, your order will be processed within 2–3 business days. You will receive a shipping confirmation email with tracking details once your order is dispatched.

5. Payment Issues

If you experience any issues during payment (such as failed transactions or duplicate charges), please contact our support team immediately. We will help verify and resolve the issue as soon as possible.

Email: invoicing@xgspring.com
Phone: +852 47323699